Privacy Policy

• Your listings are public. Everything you put in a listing — photos, description, price, and the city and state you enter — can be seen by anyone, including people who are not signed in, and by search engines.
• Your email address is not public. It is never shown on a listing or to another user, and it is not included in the listing data the site serves publicly.
• Your messages are private between you and the other participant. We can technically access them, and we do so only to investigate a report or a safety issue.
• We never ask for your device location. The map is built from the city and state you type, not from GPS.
• Our iPhone and Android apps show no ads. They, and the website, use Google Analytics to measure how the service is used and which of our Google ads lead to listings being posted — see Advertising and analytics below.
• You can delete your account and its data at any time.

Account information. Your email address and a display name. If you sign up with an email and password, the password is handled by Google Firebase Authentication and we never see or store it. If you use Sign in with Apple or Google, we receive your email address and name from that service; if you choose Apple's Hide My Email option, we receive only the relay address Apple generates.

Listing content. The make, model, year, price, condition, specifications, description, photos, and the city and state you enter, along with your display name as the seller.

Approximate location. To place listings on the map, a server-side process converts the city and state you type into rough coordinates. It does this by sending only that city and state to Nominatim, a geocoding service run by the OpenStreetMap Foundation. Neither app requests location permission, and we do not collect your device's GPS position, IP-based location, or precise address.

Messages. The content and timestamps of messages you send through the app or site, and whether each participant has opened the conversation.

Saved listings and reports. Which listings you save, and the content of any report you submit about a listing or a conversation.

Notification tokens. If you enable push notifications, we store the anonymous device token Apple and Google issue for your device, so a notification can be routed to it. It cannot be used to identify you outside this service.

A last-active timestamp. We record when you last used the service. This exists so that we do not email or push you about a message you are already looking at.

Photo metadata. Photos uploaded from the iPhone or Android app are re-encoded before upload, which removes camera metadata such as GPS coordinates. Photos uploaded from a web browser are stored as you provide them and may retain whatever metadata your camera recorded. Because listing photos are public, strip location data from a photo before uploading it from a browser if that matters to you.

To run the marketplace: to show listings to buyers, to let buyers and sellers message each other, to send you a notification or an email when someone messages you, to keep track of what you have saved, and to investigate reports and enforce our Terms of Use. We do not sell your personal information, and we do not use your messages or your email address for advertising.

Other users. Your display name and your listing content, as described above. Nothing else.

Service providers, who process data on our behalf and are not permitted to use it for their own purposes:

• Google Firebase — authentication, database, photo storage, server functions, push delivery, hosting, and app analytics (Google Analytics for Firebase). Data is stored in the United States.
• Resend — sends notification emails on our behalf.
• OpenStreetMap Foundation (Nominatim) — receives only a city and state to geocode.
• Apple — delivers push notifications to iOS devices, and handles Sign in with Apple.

We may also disclose information if we are legally required to, or where we believe it is necessary to address fraud, a safety risk, or a violation of our Terms.

The iPhone and Android apps show no ads, but use analytics. They include Google Analytics for Firebase, which records app usage events — such as the app being opened, how long it is used, and when a new listing is posted — along with an app-instance identifier and basic device information (model, operating system version, app version, language, and approximate country or region derived from your IP address). We use this to understand how the apps are used and, through Google Ads, to measure which of our ads lead to a listing being posted.

On Android, Google Analytics for Firebase also collects your device's advertising ID, which Google uses to attribute app activity to ads. You can reset or delete it in Android Settings → Privacy → Ads (the exact path varies by device). The iPhone app does not access Apple's advertising identifier and does not track you across other companies' apps or websites.

The website has ads and analytics. ebiketrader.net uses Google Analytics to understand which pages get used, Google AdSense to show advertising, and Google Ads conversion measurement to see which ads lead to a listing being posted. These use cookies and similar technologies, and Google may use the data it collects this way for personalized advertising, which California law treats as "sharing" personal information for cross-context behavioral advertising. You can control this at myadcenter.google.com and google.com/settings/ads, or by using your browser's privacy controls.

Because our Google Analytics and Google Ads accounts are linked, data from both the website and the apps may be used by Google to measure ad performance and, as described above, for personalized advertising.

You can delete your account from the iPhone or Android app under Account → Delete account, or on the website under your account settings. Deleting your account removes your profile, your listings and their photos, your saved listings, and your notification tokens.

Messages are shared records, so a conversation you took part in may remain visible to the other participant, with your messages attributed to a removed account. You can delete individual messages you sent at any time before deleting your account. Reports you have submitted are retained without your account identifier so that moderation decisions remain reviewable.

You can also email us to request deletion, or to get a copy of the data we hold about you. Backups and server logs may retain data for a short period after deletion before they age out.

Listings and messages are kept until you delete them or delete your account. Your profile is kept while your account exists. The last-active timestamp and notification tokens are overwritten as you keep using the service, and are removed with your account.

Analytics data is not linked to your account, so it is not removed when you delete your account. Google Analytics keeps it for a limited period, no longer than 14 months, before deleting it.

California residents have the right to know what personal information we collect and how we use and disclose it, to request a copy of it, to correct it, and to have it deleted. You also have the right to opt out of the sharing of personal information for cross-context behavioral advertising described above, and not to be discriminated against for exercising any of these rights. To make a request, email us at the address below. We will verify the request against the email address on your account before acting on it.

Traffic is encrypted in transit. Access to your private data is enforced by server-side security rules, so that only you can read your profile and only conversation participants can read a conversation. Passwords are managed by Google Firebase Authentication and are never visible to us. No service can promise perfect security, and we cannot guarantee it.

eBikeTrader is for people 18 and over. We do not knowingly collect personal information from anyone under 18. If you believe a minor has created an account, email us and we will remove it.

If we change this policy we will update the date at the top, and for a significant change we will give notice in the app or on the site before it takes effect.

Questions, or a request about your data: support@ebiketrader.net.